Groups:

If you are under a group plan, notice may be required according to your servicing agreement. Notice of termination should be provided in advance so that any memberships or vendors can be canceled accordingly. In no case can a group plan cancel retroactively. 

Your group contact can reach us through phone call at 888-920-7526.

Individuals: 

Please contact your employer’s HR representative or group contact, as they will need to call Planstin to make changes to your plan. 

Changes or cancelations will be allowed during your group's open enrollment or when you have a qualifying life event.

Qualifying Life Events:

• Moving
• Divorce 
• Marriage
• Pregnancy
• Death in family
• Termination of employment
• Aging out of your parents’ plan

For a full list of qualifying events, please visit healthcare.gov.  

Cancelling Your Zion HealthShare Membership:

Members (including a spouse or adult child) may withdraw their membership, completely or from a specific household, at any time. All requests that take place on a holiday or weekend will not be processed until the following business day.  The membership will remain active until the end of the household’s current billing cycle. Zion HealthShare cannot backdate withdrawals and therefore does not prorate withdrawals or provide refunds. Once a membership is withdrawn any open sharing requests and all future sharing requests will no longer be eligible for sharing (unless the membership is reinstated before thirty (30) days). Members should plan accordingly. Please contact us through phone for cancellations of your HealthShare membership at 888-920-7526.